IS 478: Information Technology Consulting

This course focuses on how IT consulting works in the industry. The emphasis is on examining the models, techniques, and skill development for providing effective IT consulting services. Students will also learn client-facing skills and approaches to giving advice professionally. The course examines the structure of IT consulting markets; leading IT consulting practices; models and approaches for providing internal IT consulting services; sourcing strategies, thought leadership, evaluation of RFPs and response process contract formulation, client relations and project management; knowledge management and collaboration and IT strategies.